At MME Giant Designers, your privacy is non-negotiable. This policy explains how we collect, use, protect, and share your personal information — in full compliance with South Africa's POPIA (Protection of Personal Information Act).
Before you read the details, here are the four promises we make to every client and website visitor.
Your personal information is never sold, rented, or traded with third parties for marketing purposes.
All data is stored on secure, encrypted servers with industry-standard protection protocols.
Access, correct, download, or delete your personal information at any time — just ask.
Fully compliant with South Africa's Protection of Personal Information Act (Act 4 of 2013).
Welcome to the MME Giant Designers Privacy Policy. We take your privacy seriously and are committed to protecting your personal information in accordance with South Africa's Protection of Personal Information Act 4 of 2013 (POPIA), the Promotion of Access to Information Act (PAIA), and international best practices such as the GDPR.
This Privacy Policy explains:
MME Giant Designers is a proudly South African bespoke clothing brand based in Boksburg, Gauteng. We design, tailor, and sell premium clothing for men, women, and children, and offer custom tailoring services.
| Legal Name | MME Giant Designers |
| Trading Name | MME Giant Designers |
| Physical Address | 32 Olivia Road, Eveleigh, Boksburg, 1459, South Africa |
| Phone | +27 63 268 1881 |
| privacy@mmegiant.co.za | |
| Information Officer | Designated POPIA Information Officer |
For the purposes of POPIA and this policy, MME Giant Designers is the "responsible party" — meaning we determine the purpose and means of processing your personal information.
We collect different types of information depending on how you interact with us — whether you're browsing our website, placing an order, booking a consultation, or contacting us directly.
When you visit our website, we automatically collect certain technical information:
We may receive information about you from:
We use your personal information only for specific, legitimate purposes. Below is a breakdown of how we use each type of information:
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Processing Orders | Name, address, payment, measurements | Contract performance |
| Custom Tailoring | Measurements, style preferences | Contract performance |
| Delivery & Shipping | Name, address, phone | Contract performance |
| Customer Support | Contact info, order history | Legitimate interest |
| Marketing (with consent) | Email, phone, preferences | Consent |
| Website Improvement | Usage data, cookies | Legitimate interest |
| Legal Compliance | Transaction records | Legal obligation |
| Fraud Prevention | IP, payment data | Legitimate interest |
We may send you marketing communications (newsletters, promotions, new collection announcements) only if you have given us explicit consent. You can withdraw your consent at any time by:
We may use your purchase history and preferences to personalise your shopping experience (e.g., recommending similar products, remembering your size). This profiling is based on legitimate interest and does not involve automated decision-making that produces legal effects.
Under POPIA and GDPR, we must have a lawful basis for processing your personal information. We rely on the following bases:
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share your information in the following limited circumstances:
We share information with trusted third-party service providers who help us operate our business. These include:
All service providers are contractually bound to protect your information and use it only for the specified purpose.
We may disclose your information if required by law, court order, or government authority, or if necessary to:
If MME Giant Designers is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.
We may share your information with third parties if you give us explicit consent to do so.
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and personalise content.
Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences and understand how you use the site.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for website functionality (e.g., shopping cart, login) | Session |
| Analytics Cookies | Help us understand how visitors use our website (Google Analytics) | Up to 2 years |
| Preference Cookies | Remember your settings (language, region, preferences) | 1 year |
| Marketing Cookies | Track advertising effectiveness (only with consent) | Up to 2 years |
You can control and delete cookies through your browser settings. Note that disabling essential cookies may affect website functionality. Most browsers allow you to:
For more information on managing cookies, visit www.allaboutcookies.org.
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction, or damage.
In the event of a data breach that may result in harm to your personal information, we will:
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of account + 3 years | Service provision, legal requirements |
| Order Records | 7 years | SARS tax requirements |
| Measurement Data | 3 years after last order | Future custom orders |
| Marketing Preferences | Until consent withdrawn | Marketing communications |
| Website Analytics | 26 months | Trend analysis |
| Customer Support Records | 3 years | Dispute resolution |
| Cookie Data | Varies (see Section 7) | Website functionality |
After the retention period expires, your personal information is securely deleted or anonymised. If you request deletion of your account before the retention period ends, we will delete your data unless we are required by law to retain it.
Under POPIA and GDPR, you have the following rights regarding your personal information:
You have the right to request confirmation of whether we hold personal information about you, and to obtain a copy of that information.
You have the right to request that we correct inaccurate or incomplete personal information.
You have the right to request that we delete your personal information, subject to certain legal exceptions (e.g., tax records we are required to keep).
You have the right to request that we restrict the processing of your personal information in certain circumstances (e.g., while we verify the accuracy of the data).
You have the right to receive your personal information in a structured, commonly used, machine-readable format, and to transmit it to another controller.
You have the right to object to the processing of your personal information for direct marketing purposes, or where we rely on legitimate interest as the legal basis.
Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.
You have the right to lodge a complaint with the Information Regulator of South Africa if you believe your rights have been violated.
Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children without the consent of a parent or legal guardian.
If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at privacy@mmegiant.co.za, and we will take steps to delete such information.
When we collect personal information about children (e.g., for kids' clothing orders), we do so with the explicit consent of a parent or legal guardian, and we process such information in accordance with Section 34 of POPIA.
MME Giant Designers is based in South Africa, and your personal information is primarily processed and stored within South Africa.
However, some of our service providers (e.g., cloud hosting, email marketing platforms, analytics tools) may be located outside South Africa. In such cases, we ensure that:
We will not transfer your personal information to a country that does not provide an adequate level of protection unless one of the above conditions is met.
Our website may contain links to third-party websites (e.g., social media platforms, payment gateways, courier tracking pages). This Privacy Policy applies only to our website.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
This policy is reviewed at least every six months to ensure ongoing compliance with applicable laws and best practices.
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us using the information below:
| privacy@mmegiant.co.za | |
| Phone | +27 63 268 1881 |
| +27 63 268 1881 | |
| Postal Address | MME Giant Designers, 32 Olivia Road, Eveleigh, Boksburg, 1459, South Africa |
| Response Time | Within 30 days of receiving your request |
If you are not satisfied with our response, or if you believe we have violated your privacy rights, you have the right to lodge a complaint with the Information Regulator of South Africa:
| Information Regulator | JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001 |
| inforeg@inforegulator.org.za | |
| Phone | +27 10 340 1111 |
| Website | www.inforegulator.org.za |
Have questions about this policy or how we handle your data? Reach out — we respond within 30 days.
privacy@mmegiant.co.za
+27 63 268 1881
+27 63 268 1881
32 Olivia Rd, Eveleigh,
Boksburg, 1459
